Downtime Reduction on Medical Equipment Maintenance at The Directorate of Biomedical Engineering in the Jordanian MOH

Medical tools needs to be managed efficiently and sensibly from the initial step of procurement till being damaged. This includes acquiring procedure, operative procedures and the maintenance policies used in this regards. Managing the maintenance of medical tools is vigorous for the patient, medical doctors and for the hospital itself. One of the main complications in healthcare sector today is the availability of medical tools, which is mainly affected by downtime deviation needed to repair the medical tools. This research presents a process enhancement applied on the Downtime of the medical tools during the maintenance work in the Jordanian of Health Hospitals, based on adapted Six Sigma methodologyDMAIC(Define, Measure, Analyze, Improve and Control). Data was collected from different locations for different tools to study and analyze the downtime problem and make the necessary actions to reduce it. Keywords—Six Sigma, DMAIC, Clinical Engineer, Correction Maintenance, Downtime